Deploy WebAgent CTI plugins for CRM

The AnywhereNow WebAgent CTI plugins allow contact center agents to unlock powerful cloud-based omni-channel contact center functionality without ever having to leave their CRM UI. With this integration, agents can receive and send calls directly from within their CRM interface, making it easier and more efficient to handle customer interactions.

This Learning Path will guide you through the process of deploying CTI for supported CRM systems, as well as how to customize the integration to best suit your organization's needs.