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Accelerate your learning journey with AnywhereNow® Dialogue Cloud Infinity
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for Agents
Learn how tools like WebAgent can increase efficiency and productivity
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for Administrators
Get the skills and knowledge to ensure AnywhereNow meets organizational demands
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for Developers
Get the skills and knowledge how to develop with AnywhereNow
Trending topics
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Administrator Learning Path
Deploy Contact Center for Teams
This document will explain the steps to setup an AnywhereNow Dialogue Cloud Infinity contact center for Microsoft Teams.
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Administrator Learning Path
Configure CTI Plugins for CRM
This document will explain the steps how to configure your CRM system to setup the AnywhereNow WebAgent with CTI.
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WebAgent Topic
WebAgent QuickStart
This document will explain how to quickly start using the AnywhereNow Infinity WebAgent.
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DialogueStudio Topic
Dialogue Studio QuickStart
This document will explain how to quickly start using the AnywhereNow Infinity Dialogue Studio.
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Admin Portal Topic
Admin Portal QuickStart
This document will explain how to quickly start using the AnywhereNow Admin Portal.
Release Notes
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Production Release
March 2024
2025.03 update
The 2025.03 update enhances Call History and Agent Performance, and improves DTMF functionality for outbound calls.
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Production Release
March 2024
Lunar Patch 01
Lunar Patch 01 enhances connectivity recovery for Dialogue Studio nodes, ensuring smoother IVR operations and reliable call handling.
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Production Release
February 2024
Lunar update
Enhanced call flow, no more agent lockouts, and disabled mute for Teams transfers.
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Production Release
January 2024
Kinetic update
Introducing the Dialogue History tab in AnywhereNow WebAgent, improved call handling, and enhanced Music on Hold functionality.
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