Entity: Endpoints

The Endpoints API can be used to retrieve information about Endpoints

Entities

Entity	Type	Description
id	string	The unique identifier of the Endpoint.
Role	string	The role represented by the Endpoint. Possible options are: IVR: the Endpoint represents an IVR that helps the Customer determining the right Queue; Queue: the Endpoint represents a Queue in which the Customer was waiting for an available Agent; Customer: the Endpoint represents a Customer initiating or receiving the Dialogue; Agent: the Endpoint represents an Agent handling the Dialogue.
Name	string	The display name of the Endpoint.
Address	string	The address of the Endpoint (e.g. phone number or email address).