Agent

WebAgent

Agenda

With the Agenda functionality you can see your own and your colleague's agenda. This can be usefully information when trying to reach a colleagues who’s status is busy.

See your own Agenda

  1. Click on the Agenda icon in the top right corner of the WebAgent. (1)

  2. After opening you will see your current agenda for today. (2)

Open contacts Agenda

Note

The WebAgent user needs to have "Can view when I'm busy" permissions on the contacts agenda.

  1. Search for a contact in the contact panel.

  2. Click on the contact and select the more options button.

  3. This will open a menu, in here you can select "See Agenda". (1)

  4. This will open the agenda pane with the agenda information of the contact.

When the agenda is open you can use the following controls to navigate:

Icon

Action

Description

Day

See the Agenda items in a per day view.

Month

See the Agenda items in a per month view. From here you can select the day you want to see.

List

See the Agenda items in list view.

Previous

Go to the previous day or month.

Next

Go to the next day or month.

Today

Return to today.

Next steps

MePerson

Environment

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